Marriott Vacations Worldwide Recognized with Awards at ARDA Spring Conference 2023
Each year, ARDA recognizes groups and individuals who exhibit professional excellence and/or have achieved significant accomplishments in the areas of marketing and sales; management and administration; advertising, promotion, and communications; and resort design. The organization also offers the ARDA Circle of Excellence (ACE) award, which honors those who have attained the highest level of excellence in the resort industry. This year,
ACE Employee of the Year Award:
David Calvert, AVP, Global Brand Strategy & Management, for his work developing and launching the Abound by Marriott Vacations Ownerprogram. He led the customer-positioning development and messaging for owners and served as the central point of contact for all functional areas with customer-facing communication needs.
- Technology Project Team: Interval International IT Team, for onboarding more than 300,000 new members in 2022 and integrating them into the system. This significant, cross-functional effort required teamwork across several groups, including software developers, project managers, business development executives, digital marketing specialists, business analysts, and quality assurance specialists.
Activities Program Professional:
Matthew Mateo Martinez, Supervisor, Operations Activities, for championing the “clubTHRIVE” fitness programs at Marriott’s Crystal Shoresin Marco Island, Florida; teaching classes and adding new ones; completing training to develop his fitness skills, including a certification for a popular Beach Yoga class; helping Owners and guests create unforgettable memories; and leading his team with enthusiasm.
Resort General Manager:
John Louie, for leading his team at Marriott’s Crystal Shoresin Marco Island, Florida, during the peak of the COVID-19 pandemic, a full property renovation, staffing shortages, and Hurricane Ian. After the storm, he organized meals and secured bedding and furniture for affected associates.
Resort Assistant Manager:
Jaret Della Porta, for coaching and developing his associates and leaders; increasing both Owner satisfaction, especially during the pandemic, and associate engagement; and improving the resort onboarding experience for new employees at the Sheraton Vistana Resortin Orlando, Florida.
Rocelia Jimenez, for creating a comprehensive strategy to prepare villas during record occupancy at Marriott’s Newport Coast® Villas in California. Her changes included an internal shuttle program to help housekeepers get to work and a revamped schedule with staggered start times.
Special Event – Employee:
Charlotte de La Plaine, Director of Rooms Operations & Guest Experience, for creating and executing the inaugural Resort Operations Achievement Recognition Awards where eight winners were flown to Orlandofor several days of celebratory events. She and her team of Daniel Fernandez, Friezi Dorvilus, Inelda Hernandez, and Jordyn Younghandled all details right down to the awards night menu.
Interior Design: Marriott’s
Bali Nusa Dua Terrace Villasin Indonesia, which embraces modern features with artfully blended and rich hues, intricate wood carvings, and décor and fabrics displaying colorful patterns, gold accents, and diverse textures to reflect the joy and spirit of the local Balinese culture.
Communications Team: the Global Communications Team for their communications and placement of media coverage around Investor Day at the
New York Stock Exchangeand the launch of Abound by Marriott Vacations™.
Terry Godbey, for her storytelling around the inaugural Resort Operations Achievement Recognition Awards. Her efforts included a photo-rich, in-depth feature sharing the eight winners’ stories and secrets to success as well as Yammer posts that spotlighted them and reported “live” from the events.
Digital Sales Film: the Brand & Creative team for their work creating the
Marriott Vacation Club Brand Manifesto“Well Deserved.”
“Last year was an incredible year for our company, and it wouldn’t have been a great year without the passion of our associates,” said
In 2022, ARDA honored